What is an EMI card?
Bajaj Finserv Lending EMI card is a pre-loaded card with a pre-approved 0% interest Consumer Durable Loan. You can use this card to buy your favourite consumer durable (or lifestyle products) at 0% interest by simply swiping your card at our partner retail outlet
What is the credit limit on the EMI card?
The pre-approved loan amount limit on your EMI card depends on the category of EMI card you have. For our Gold EMI card, the credit limit ranges from Rs. 35,000 to Rs. 75,000 and for our Platinum EMI card, it ranges from Rs. 75,000 to Rs. 1,25,000.
Where all can I use this card?
You can use the EMI card at any of our partner retail outlets across 65 cities in India.
Is this a credit card?
Your Bajaj Finserv Lending EMI card is not a credit card. It is Existing Member Identification card given to our existing customers who have availed of a consumer durable loan with us. This is a pre-approved card with a particular credit limit to give our customers the freedom to finance their consumer durable product in minutes.
Can someone else use the BFL EMI card on my behalf?
For safety and security reasons, we recommend that only the card holder uses the EMI card for making purchases.
Do I get any dealer discounts / offers with this card?
Yes. You will be eligible for various dealer offers and promotions by our authorised dealers from time to time. This is in addition to the features and benefits you enjoy on your EMI card.
How do I repay the loan availed of on my EMI card?
The consumer durable loan availed of through the EMI card is like your existing consumer durable loan. You can repay the loan anytime, by paying your balance outstanding Installments through Equated Monthly Installments. In case you need more details, please feel free to write to email@example.com quoting your loan account number.
How do I enquire more about the EMI card?
You can write to us at firstname.lastname@example.org, call us on 1800 209 5152 or visit our website on www.bajajfinservlending.in
How do I get my EMI card statement?
You can view your transaction details online on our customer portal Experia. Simply log in using your username and password. Your Experia login details are printed on the reverse of your EMI card.
Where can I get my Experia username and password?
Your Experia login details are printed on the reverse of your EMI card or by sending EXPERIA to +91 92275 64444 from your registered mobile.
Can I apply for an add on card?
Currently, we do not offer any Add-On cards on your EMI card.
Do I need to pay a charge to the retailer for any transaction I make on the EMI card?
Apart from the one time processing fee of Rs. 199 charged at the time of opting for the card, you don't need to pay any additional transaction charges.
What is the validity of the EMI card?
Your EMI card vaild for 3 years from the date of issue. During this period you can use this card at any of our partner outlets to purchase a consumer durable. After 3 years of validity, card will be renewed on you request.
How do I change my mobile number, email or address given during the time of opting for the EMI card?
Simply write to us on email@example.com or log on to the online customer portal Experia and make the necessary changes. Alternatively, you may speak to our Customer Service Executive at 1800 209 5152.
What should I do if my EMI card gives an error while swiping?
Our representatives at the partner outlet will be there to assist you. In case your problem is not resolved, please call us at 1800 209 5152.
What do I have to do return the card physically?
In case you wish to return the card, kindly cut the card in two and return it to:
First Source Solutions Ltd, C/o Bajaj Finserv Ltd, Reliable Plaza, 2nd & 3rd floor, Plot no K-10, Kalwa Industrial Estate, Thane - Belapur Road, MIDC Airoli - Mumbai, Navi Mumbai - 400 708.
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